{"id":22092353,"date":"2019-07-25T18:25:32","date_gmt":"2019-07-25T18:25:32","guid":{"rendered":"https:\/\/www.netmind.net\/?page_id=34543"},"modified":"2024-06-28T12:11:36","modified_gmt":"2024-06-28T10:11:36","slug":"itil-certifications","status":"publish","type":"page","link":"https:\/\/netmind-staging.bts.com\/en\/itil-certifications\/","title":{"rendered":"ITIL\u00ae Certifications-en"},"content":{"rendered":"\t\t
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Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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IT Infrastructure Library (ITIL\u00ae)<\/a> is a collection of the best IT service management practices and, in recent years, has spread its use in organizations of all sectors and sizes, becoming a de facto standard by the market. ITIL was developed in the 1980s with the influence of the OGC and the British trade office; its primary goal is to define a management model that helps organizations realize their business strategies. ITIL consists of a series of 5 books that describe guidelines for offering quality IT services. These five volumes map the entire IT services lifecycle, starting with identifying customer needs and translating them to IT requirements, following the design and implementation of IT services that give an appropriate response to these needs, and ending with the continuous management and improvement of these services.<\/p>\n

ITIL is not a methodology; it is a set of best practices that must be adapted to the specific needs of an organization and that are easily integrated with other standards and models such as Lean IT, ISO 20000, ISO 270000, and TOGAF\u00ae. One complaint about ITIL\u00ae is that it is often considered to be bureaucratic, heavy, and complicated. However, this is largely because many organizations who have tried to adopt it have done so without taking the characteristics of their organization and equipment into account. In these situations, the problem is not ITIL itself, but the inadequate adoption of ITIL.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ITIL is currently going through an evolution from ITIL v3 to ITIL 4. The new version expands on the previous by \u201cproviding a practical and flexible basis to support organizations on their journey to the new world of digital transformation. It provides an end-to-end IT\/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.\u201d For more information, please see our\u00a0article\u00a0on the transition<\/a> (complete with infographics).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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ITIL\u00ae is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo\u2122 is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Request information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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